Executive | Junior Executive (Operations) – Ceylon Business Appliances (Pvt) Ltd
Job Overview
Ceylon Business Appliances (Pvt) Ltd is seeking dynamic, organized, and proactive individuals to join its team as Executive / Junior Executive – Operations. This position plays a critical role in coordinating and monitoring day-to-day business operations, facilitating cross-departmental collaboration between sales, technical, and finance teams, handling customer communications, and ensuring seamless service delivery.
Position Details
- Job Title: Executive / Junior Executive (Operations)
- Organization: Ceylon Business Appliances (Pvt) Ltd (cba)
- Job Type: Full Time
- Job Category: Management, Customer Service & BPO, HR & Administration, Private Jobs
- Job Location: Colombo, Sri Lanka
Company Overview
Ceylon Business Appliances (Pvt) Ltd (CBA) is a well-established and pioneering corporate solutions provider in Sri Lanka. Specializing in delivering modern office automation, banking equipment, information technology solutions, and reliable business appliances, the company is committed to enhancing workplace productivity and operational excellence across public and private sector enterprises nationwide.
Qualifications & Experience
- A recognized Diploma or professional qualification in Business Management or a related discipline is an added advantage.
- Prior experience in business operations, customer service, or sales coordination is preferred.
- Experience working collaboratively across cross-functional commercial teams.
Key Responsibilities
- Coordinate and monitor day-to-day operational activities to ensure smooth and uninterrupted business operations.
- Handle customer inquiries promptly and provide timely support, follow-ups, and status updates.
- Coordinate closely with sales, technical, finance, and other internal departments to ensure efficient service delivery.
- Assist the sales team with the preparation of quotations, commercial proposals, presentations, and other pre-sales documentation.
- Understand specific customer requirements and coordinate with relevant internal teams to offer suitable solutions.
- Follow up on customer requests, pending orders, and service-related matters while maintaining accurate operational records and reports.
- Monitor ongoing operational tasks, support continuous process improvements, and carry out other administrative and operational duties assigned by management.
Required Skills
- Strong communication, coordination, and interpersonal skills.
- Excellent organizational abilities with keen attention to detail.
- Basic working knowledge of MS Office applications (Word, Excel, PowerPoint).
- Proven ability to work independently as well as effectively within a multidisciplinary team.
- Strong problem-solving mindset and ability to manage multiple operational tasks efficiently.
Salary & Benefits
- Competitive remuneration package commensurate with qualifications and operational experience.
- Opportunity to build a career within a pioneer in Sri Lanka’s business technology and office automation sector.
- Collaborative, professional, and growth-oriented corporate working environment.
How to Apply
Interested and qualified candidates are invited to forward their updated resume via email.
Via Email: Send your resume to: careers@cba.lk Email Subject Line: Please mention the position applied for (Executive – Operations or Junior Executive – Operations) in the subject line of the email.
Postal Address: Ceylon Business Appliances (Pvt) Ltd 193, Hill Street, Dehiwala, Sri Lanka
Important Notes
- Ensure that the specific position applied for (“Executive – Operations” or “Junior Executive – Operations”) is clearly indicated in the subject line of your email application.
- Include complete educational qualifications, professional background, and contact details of two non-related referees in your resume.
- Only shortlisted candidates will be contacted for subsequent evaluations and interviews.
