Associate Branch Operations (Negombo) – Softlogic Life Insurance PLC
Job Overview
Softlogic Life Insurance PLC is seeking enthusiastic, organized, and customer-focused individuals for the position of Associate – Branch Operations in Negombo. This role is ideal for candidates looking to begin or develop a career in the insurance industry while gaining valuable experience in branch administration, customer service, document management, and operational support. School leavers with strong communication skills are also encouraged to apply.
Position Details
Job Title: Associate – Branch Operations
Company: Softlogic Life Insurance PLC
Job Category: Administration & Operations
Job Type: Full-Time
Location: Gampaha District, Sri Lanka
Industry: Insurance & Financial Services
Branch Location: Negombo
Company Overview
Softlogic Life Insurance PLC is one of Sri Lanka’s leading life insurance companies, operating under the regulation of the Insurance Regulatory Commission of Sri Lanka (IRCSL). As part of the Softlogic Group, the company is recognized for its innovative insurance solutions, customer-centric approach, and award-winning workplace culture. Softlogic Life continues to provide excellent career opportunities for talented individuals across Sri Lanka.
Qualifications & Experience
- Completion of G.C.E. Advanced Level (A/L) examination with good results.
- School leavers who are eager to start their careers are encouraged to apply.
- Sound knowledge of Microsoft Office applications.
- Good administrative and organizational skills.
- Strong communication skills in both English and Sinhala.
- Previous experience in administration, operations, or customer service will be an added advantage.
Key Responsibilities
- Provide administrative support for branch operations.
- Prepare and maintain documents for the Sales Support Division.
- Maintain accurate records and registers related to branch operations.
- Answer incoming calls and provide professional customer service.
- Assist with branch documentation and filing activities.
- Coordinate with internal departments to support operational processes.
- Ensure accurate handling of branch records and administrative tasks.
- Support day-to-day branch operational activities as assigned.
Required Skills
- Strong communication and interpersonal skills.
- Customer service orientation.
- Proficiency in Microsoft Office applications.
- Administrative and documentation skills.
- Attention to detail and accuracy.
- Time management and organizational abilities.
- Ability to work independently and within a team.
- Professional telephone etiquette.
- Basic computer literacy and data entry skills.
Salary & Benefits
- Attractive remuneration package.
- Opportunity to start a career with a leading life insurance company.
- Professional training and career development opportunities.
- Exposure to branch operations and insurance industry practices.
- Supportive and dynamic working environment.
- Career growth opportunities within the organization.
- Employee benefits as per company policies.
How to Apply
Interested candidates should forward their updated CV to:
Email: careers@softlogiclife.lk
Please mention “Associate – Branch Operations (Negombo)” and your preferred location in the subject line of the email.
Important Notes
- School leavers are encouraged to apply.
- Only shortlisted candidates will be contacted.
- Good communication skills in English and Sinhala are essential.
- Sound knowledge of Microsoft Office applications is required.
- The position is based in Gampaha District, Sri Lanka.
- Softlogic Life Insurance PLC is regulated by the Insurance Regulatory Commission of Sri Lanka (IRCSL).
