Job Overview
Banking Assistant – DFCC Bank PLC
DFCC Bank PLC is seeking a customer-focused and motivated Banking Assistant for its Nuwara Eliya Branch. This role is ideal for banking professionals with experience in branch operations and customer service who are looking to grow their careers with one of Sri Lanka’s leading commercial banks.
Job Category: Banking & Insurance, Private Jobs
Job Type: Full-Time
Job Location: Nuwara Eliya District, Sri Lanka
Position Details
Position Title: Banking Assistant
Company: DFCC Bank PLC
Employment Type: Full-Time
Work Location: Nuwara Eliya Branch, Nuwara Eliya District, Sri Lanka
Industry: Commercial Banking
Company Overview
DFCC Bank PLC is one of Sri Lanka’s leading licensed commercial banks, renowned for its innovation, customer-centric approach, and commitment to sustainable growth. With a strong presence across the country, DFCC Bank provides a wide range of banking and financial services while offering rewarding career opportunities in a professional and inclusive work environment.
Qualifications & Experience
- Minimum of 2 years of experience in Commercial Banking.
- Experience in branch operations will be considered an added advantage.
- Knowledge of credit operations and banking procedures will be beneficial.
- Good understanding of banking products and services.
- Strong customer service orientation.
- Excellent interpersonal and communication skills.
- Ability to work effectively within a team environment.
- Commitment to maintaining high professional and ethical standards.
Key Responsibilities
- Handle day-to-day branch operational activities efficiently.
- Deliver exceptional customer service to branch customers.
- Assist customers with banking products, services, and transactions.
- Ensure compliance with bank policies, procedures, and regulatory requirements.
- Support branch administration and operational functions.
- Maintain accurate records and documentation related to banking activities.
- Assist in achieving branch service and operational objectives.
- Work closely with branch management and colleagues to ensure smooth branch operations.
Required Skills
- Strong customer relationship management skills.
- Good communication and interpersonal abilities.
- Knowledge of commercial banking operations.
- Understanding of banking products and services.
- Problem-solving and analytical skills.
- Attention to detail and accuracy.
- Ability to work under pressure and manage multiple tasks.
- Professional attitude and commitment to service excellence.
Salary & Benefits
- Attractive remuneration package.
- Career growth opportunities within a leading commercial bank.
- Professional training and development programs.
- Exposure to modern banking operations and financial services.
- Inclusive and performance-driven work environment.
- Employee benefits in accordance with company policies.
How to Apply
Interested candidates should submit their updated CV or a completed DFCC Bank application form to the email address provided below. Please mention “Banking Assistant – Nuwara Eliya Branch” in the subject line of your email application.
Email: recruit@dfccbank.com
Important Notes
- Previous experience in commercial banking is a key requirement.
- Experience in branch operations and credit-related functions will be advantageous.
- Candidates should possess excellent customer service and communication skills.
- DFCC Bank is an equal opportunity employer committed to diversity and inclusion.
- Only shortlisted candidates will be contacted for interviews.
Employer: DFCC Bank PLC
Address: 73/5, Galle Road, Colombo 03, Sri Lanka
Location: Nuwara Eliya District, Sri Lanka
Email: recruit@dfccbank.com
