Hotel Vacancies – Hotel Glendower
Job Overview
Hotel Glendower, a prestigious boutique hotel operating under the Jaysons Group of Companies, is seeking an experienced Resident Manager to oversee hotel operations and lead its hospitality team in Nuwara Eliya. This is an excellent opportunity for a hospitality professional with strong leadership, operational management, and financial control expertise to join one of Sri Lanka’s renowned boutique hotel establishments.
In addition to the Resident Manager position, Hotel Glendower is also inviting applications for several hospitality and hotel operations vacancies.
Position Details
Job Title: Resident Manager
Company: Hotel Glendower
Job Category: Hotel & Tourism, Management, Private Jobs
Job Type: Full Time
Job Location: Nuwara Eliya District, Sri Lanka
Industry: Hospitality & Tourism
Company Overview
Hotel Glendower is a boutique hotel located in the heart of Nuwara Eliya and operates under the Jaysons Group of Companies. The hotel is known for its unique heritage charm, beautiful botanical gardens, premium hospitality services, Chinese-themed restaurant, and iconic Irish pub.
With a reputation for excellence and award-winning hospitality, Hotel Glendower offers guests a memorable experience while providing rewarding career opportunities for hospitality professionals.
Qualifications & Experience
- Bachelor’s Degree or relevant qualification in Hospitality Management, Business Administration, or a related field.
- Minimum 5 years of experience in hotel management or hotel operations.
- Strong understanding of hotel departments including Front Office, Housekeeping, Food & Beverage, and Cost Control.
- Experience in budgeting, finance management, and hospitality operations.
- Strong leadership and team management abilities.
- Knowledge of hospitality industry standards, best practices, and hotel management systems.
- Excellent written and spoken English communication skills.
- Strong computer literacy including Microsoft Office and email applications.
- Ability to build relationships with employees, contractors, service providers, and stakeholders.
- Foreign language proficiency will be considered an added advantage.
Key Responsibilities
- Oversee the day-to-day operations of the hotel.
- Manage and supervise all hotel departments to ensure service excellence.
- Monitor budgets, cost controls, and operational efficiency.
- Lead, motivate, and develop hotel staff and department heads.
- Ensure compliance with hospitality standards and company policies.
- Maintain guest satisfaction and service quality.
- Coordinate with suppliers, contractors, and service providers.
- Monitor hotel performance and implement improvement initiatives.
- Support business growth and revenue generation strategies.
- Ensure smooth coordination between operational departments.
Required Skills
- Hotel Operations Management
- Hospitality Management
- Leadership & Team Management
- Cost Control
- Budgeting & Financial Management
- Customer Service Excellence
- Property Management Systems
- Communication Skills
- Staff Development
- Problem Solving
- Decision Making
- Relationship Management
- Microsoft Office
- Strategic Planning
Salary & Benefits
- Attractive and negotiable salary package.
- Opportunity to work with a recognized boutique hotel.
- Career advancement opportunities within the hospitality industry.
- Professional and supportive work environment.
- Exposure to premium hotel operations and management.
- Leadership and career development opportunities.
How to Apply
Interested candidates should send their updated CV to:
Email: hr@jaysonsholdings.com
Please mention the position applied for and your full name in the email subject line.
Important Notes
- A minimum of 5 years of hotel management experience is required for the Resident Manager position.
- Strong expertise in hotel operations, cost control, and team leadership is essential.
- Excellent English communication skills are mandatory.
- Foreign language skills will be considered an advantage.
- Salary is negotiable based on qualifications and experience.
- Applicants are encouraged to attach a recent photograph with their CV.
- Only shortlisted candidates will be contacted for interviews.
Other Vacancies Available at Hotel Glendower
- F&B Executive
- Senior F&B Steward
- Barman
- Room Attendant
- Front Office Agent
- Store Keeper
- Accounts Assistant
Requirements for Other Positions:
- Minimum 2–3 years of experience in a similar role within a star-class hotel environment.
- Relevant hospitality industry experience is preferred.
- Strong customer service and teamwork skills.
- Ability to work in a fast-paced hotel environment.
