Junior Executive (Non Motor Claims) – HNB General Insurance Limited
Job Overview
HNB General Insurance Limited is seeking a motivated and detail-oriented Junior Executive – Non Motor Claims to join its Operations Division. The selected candidate will support the processing and administration of non-motor insurance claims, assist with investigations and surveys, coordinate with stakeholders, and ensure efficient claims settlement while delivering excellent customer service.
Position Details
Job Title: Junior Executive – Non Motor Claims
Company: HNB General Insurance Limited
Location: Sri Lanka
Job Type: Full-Time
Department: Operations Division / Non Motor Claims Department
Key Responsibilities
- Support non-motor claims processing, documentation, and customer inquiries.
- Review and process non-motor insurance claims in accordance with company policies and procedures.
- Assist with claim-related surveys and investigations.
- Manage claims related to property, liability, marine, and other non-motor insurance categories.
- Coordinate with policyholders, surveyors, and third parties to facilitate claim settlements.
- Maintain accurate claim records and documentation.
- Handle other duties and responsibilities related to non-motor claims operations.
- Ensure timely and efficient claim handling while maintaining service standards.
Qualifications & Experience
- Successful completion of G.C.E. Advanced Level (A/L).
- Professional qualifications in insurance or a related field will be an added advantage.
- Minimum 3 years of experience in the insurance industry.
- At least 6 months of experience in a similar claims-related role.
- Strong understanding of insurance claims processes and procedures.
- Experience handling non-motor insurance claims will be advantageous.
Required Skills
- Claims Processing
- Non-Motor Insurance Claims
- Customer Service
- Claims Documentation
- Investigation & Assessment
- Negotiation Skills
- Communication Skills
- Interpersonal Skills
- Organizational Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Attention to Detail
- Time Management
Salary & Benefits
- Competitive remuneration package.
- Opportunity to work with one of Sri Lanka’s leading insurance companies.
- Exposure to diverse non-motor insurance claim operations.
- Professional development and career growth opportunities.
- Supportive and dynamic work environment.
How to Apply
Interested candidates should send their CV, including contact details of two non-related referees, within 05 days of the advertisement date.
Email: careers@hnbgeneral.com
Only shortlisted candidates will be contacted.


