Manager (Digital Banking) – Amana Bank PLC
Job Overview
Amana Bank PLC is seeking a dynamic and innovative Manager – Digital Banking to support and drive the Bank’s digital banking initiatives in line with its digital strategy and business objectives. The role focuses on implementing and enhancing digital banking services to improve customer experience, operational efficiency, customer adoption, and business growth.
Position Details
Job Title: Manager – Digital Banking
Company: Amana Bank PLC
Location: Sri Lanka
Job Type: Full-Time
Department: Digital Banking
Company Overview
Amana Bank PLC is one of Sri Lanka’s leading licensed commercial banks, committed to delivering customer-centric banking solutions. The Bank continues to invest in digital transformation initiatives to enhance customer experiences and strengthen its position in the evolving financial services landscape.
Qualifications & Experience
- Minimum 5 years of experience, preferably in Digital Banking or a technology-related environment.
- Bachelor’s Degree in Information Technology.
- Any recognized professional qualification.
- Completed or currently pursuing a Diploma in Banking & Finance will be an added advantage.
- Strong understanding of digital banking products and services.
- Experience in technology-driven business environments is preferred.
Key Responsibilities
- Support the Bank’s digital banking initiatives in line with business objectives and digital strategy.
- Implement and enhance digital banking services to improve customer experience and operational efficiency.
- Work closely with IT, Operations, and internal stakeholders to ensure successful rollout of digital solutions.
- Monitor the Bank’s digital product portfolio and digital channel performance.
- Drive customer adoption and digital usage across banking platforms.
- Identify opportunities for product and process improvements.
- Contribute to revenue growth and return on investment (ROI) initiatives.
- Address customer pain points by coordinating timely solutions with relevant teams.
- Support digital transformation projects and innovation initiatives.
Required Skills
- Digital Banking Operations
- Digital Transformation
- Product Management
- Technology & Innovation
- Data Analysis and Data Mining
- Stakeholder Management
- Customer Experience Management
- Strategic Thinking
- Problem Solving
- Decision Making
- Communication Skills
- Project Coordination
Salary & Benefits
- Competitive remuneration package.
- Opportunity to lead digital banking initiatives within a growing financial institution.
- Exposure to innovative banking technologies and digital transformation projects.
- Professional development and career advancement opportunities.
How to Apply
Interested candidates should send their CV to:
Email: employment@amana.lk
Please indicate the position applied for in the subject line of the email.
Company Overview
Amana Bank PLC
Digital Banking Department
Sri Lanka
Only shortlisted candidates will be contacted.
