Manager (HR Operations) – Pan Asia Banking Corporation PLC
Job Overview
Pan Asia Banking Corporation PLC is seeking a highly experienced and results-driven Manager – HR Operations to lead critical Human Resources functions including Payroll, Compensation & Benefits, Time & Attendance Management, and Employee Relations. This role requires a strategic HR professional with strong operational expertise, governance capabilities, and a passion for driving efficiency, compliance, and continuous improvement across HR processes.
Position Details
Job Title: Manager – HR Operations
Company: Pan Asia Banking Corporation PLC
Department: Human Resources
Job Type: Full-Time
Location: Colombo, Western Province, Sri Lanka
Industry: Banking & Financial Services
Company Overview
Pan Asia Banking Corporation PLC is one of Sri Lanka’s leading commercial banks with over 30 years of excellence in the banking sector. Recognized among the country’s top corporate entities, the bank continues its growth journey through innovation, customer-focused services, and operational excellence while maintaining a strong commitment to employee development and organizational success.
Qualifications & Experience
- Bachelor’s Degree in Human Resource Management, Finance, Business Administration, or a related discipline from a recognized university.
- Professional qualification in Human Resource Management is preferred.
- Full or part qualification in Accounting from a recognized institution will be a definite advantage.
- Minimum 10 years of progressive experience in HR Operations.
- At least 3 years of experience in a supervisory or managerial capacity.
- Minimum 5 years of hands-on experience in Payroll, Compensation & Benefits Management.
- Strong knowledge of payroll legislation, statutory compliance requirements, and employee relations practices.
- Experience working with HRIS platforms and payroll systems.
- Advanced proficiency in Microsoft Excel.
- Strong analytical and problem-solving abilities.
Key Responsibilities
- Lead end-to-end payroll operations while ensuring accuracy, timeliness, confidentiality, and strong internal controls.
- Validate payroll inputs and ensure compliance with statutory requirements including EPF, ETF, APIT/PAYE, and IRD regulations.
- Design and implement payroll governance frameworks, controls, approvals, audit mechanisms, and process improvements.
- Manage payroll vendors, ensuring SLA compliance, issue resolution, and operational optimization.
- Oversee compensation and benefits administration, rewards programs, and statutory reporting requirements.
- Establish and maintain time and attendance governance frameworks.
- Monitor attendance exceptions and resolve overtime-related discrepancies.
- Drive integration between attendance and payroll systems while enhancing automation and process efficiency.
- Analyze workforce attendance trends and provide actionable insights to management.
- Manage employee insurance administration including enrollments, renewals, claims processing, and compliance.
- Lead employee relations matters including disciplinary processes, investigations, and complex case management.
- Advise managers on employee relations issues while ensuring compliance with legal and organizational requirements.
Required Skills
- Payroll Management
- Compensation & Benefits Administration
- Employee Relations Management
- HR Operations Leadership
- HRIS & Payroll Systems
- Workforce Analytics
- Statutory Compliance Management
- Process Improvement & Automation
- Stakeholder Management
- Advanced Microsoft Excel
- Analytical & Problem-Solving Skills
- Communication & Interpersonal Skills
Salary & Benefits
- Attractive remuneration package.
- Fringe benefits aligned with industry standards.
- Leadership-level career growth opportunities.
- Exposure to strategic HR initiatives within a leading commercial bank.
- Professional development and continuous learning opportunities.
- Dynamic and collaborative work environment.
How to Apply
Interested candidates possessing the required qualifications, experience, and expertise in HR Operations, Payroll, Compensation & Benefits, Time & Attendance Management, and Employee Relations are invited to submit a comprehensive curriculum vitae highlighting their professional achievements and credentials.
Applications should be submitted through the official Pan Asia Bank career portal before the closing date.
Important Notes
- Only shortlisted candidates will be contacted.
- Applications will be treated with strict confidentiality.
- Strong experience in Payroll, Compensation & Benefits, Time & Attendance Management, and Employee Relations is essential.
- Candidates with Accounting qualifications and banking sector experience will have an added advantage.
