Manager (HR) – The Coffee Bean & Tea Leaf
Job Overview
The Coffee Bean & Tea Leaf Sri Lanka is seeking an experienced and results-driven Manager (HR) to lead and oversee all human resource functions across its café operations. This leadership role is responsible for developing HR strategies, managing employee relations, recruitment, performance management, training and development, and ensuring compliance with labor regulations. The ideal candidate will contribute to building a positive workplace culture while supporting the organization’s continued growth.
Job Title: Manager (HR)
Company: The Coffee Bean & Tea Leaf Sri Lanka
Job Category: HR & Administration, Management
Job Type: Full-Time
Job Location: Colombo District, Sri Lanka
Position Details
- Position: Manager (HR)
- Organization: The Coffee Bean & Tea Leaf Sri Lanka
- Employment Type: Full-Time
- Industry: Hospitality, Café & Restaurant Operations
- Location: Colombo District, Sri Lanka
- Experience Required: Minimum 3–5 Years
- Qualification: Bachelor’s Degree or Professional Qualification in Human Resource Management or a related field
- Career Level: Management
Company Overview
The Coffee Bean & Tea Leaf is a globally recognized premium coffee and tea brand with a strong presence in Sri Lanka. Known for its exceptional customer experiences, quality products, and professional work environment, the company continues to expand its operations while investing in employee development and organizational excellence. The organization offers rewarding career opportunities for talented professionals seeking growth in the hospitality and food service industry.
Qualifications & Experience
- Bachelor’s Degree or Professional Qualification in Human Resource Management or a related discipline.
- Minimum 3–5 years of experience in HR management.
- Previous experience within the hospitality, café, restaurant, or hotel industry is highly desirable.
- Strong understanding of Sri Lankan labor laws and HR best practices.
- Experience managing recruitment, employee relations, performance management, and workforce planning.
- Proficiency in Microsoft Office applications and HR management systems.
- Ability to maintain confidentiality and handle sensitive employee information professionally.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
Key Responsibilities
- Manage the complete employee lifecycle, including recruitment, onboarding, performance management, and offboarding.
- Develop, implement, and maintain HR policies, procedures, and best practices.
- Oversee employee relations and professionally resolve workplace concerns and grievances.
- Ensure compliance with labor laws, company policies, and industry regulations.
- Coordinate training and development programs to enhance employee performance and skills.
- Manage attendance records, leave administration, and employee documentation.
- Support departmental managers with workforce planning and talent management initiatives.
- Conduct performance evaluations and provide guidance on employee development.
- Promote employee engagement and foster a positive work environment.
- Prepare HR reports and provide strategic recommendations to senior management.
Required Skills
- Human Resource Management
- Talent Acquisition & Recruitment
- Employee Relations
- Performance Management
- Training & Development
- HR Policy Development
- Labor Law Compliance
- Workforce Planning
- Leadership & Team Management
- Conflict Resolution
- Communication & Interpersonal Skills
- HR Information Systems
- Microsoft Office Applications
- Strategic Thinking
- Problem-Solving Skills
- Report Writing & Analysis
Salary & Benefits
- Competitive salary package.
- Career development and advancement opportunities.
- Supportive and professional working environment.
- Opportunity to work with an internationally recognized hospitality and café brand.
- Exposure to modern HR practices and organizational development initiatives.
- Long-term career growth potential within the organization.
How to Apply
Interested candidates should submit their updated CV, including a recent photograph and details of two non-related referees, to:
Email: admin@ubr.com.lk
Please mention “Manager (HR)” in the subject line of your email application.
Important Notes
- Prior experience in the hospitality, café, restaurant, or hotel sector will be an added advantage.
- Strong leadership and people management capabilities are essential for this role.
- Only shortlisted candidates will be contacted for interviews.
- Applicants should possess excellent communication and interpersonal skills.
- The selected candidate will play a key role in driving HR excellence and supporting business growth within the organization.
