Pinnacle Relationship Manager (Gampaha) – DFCC Bank
Job Overview
DFCC Bank PLC is seeking an experienced and customer-focused Pinnacle Relationship Manager for its Gampaha Branch. The selected candidate will be responsible for managing and growing a portfolio of high-net-worth clients, identifying business opportunities, enhancing customer relationships, and driving profitability through cross-selling and exceptional service delivery.
Position Details
Job Title: Pinnacle Relationship Manager
Company: DFCC Bank PLC
Location: Gampaha, Western Province, Sri Lanka
Job Type: Full-Time
Industry: Banking & Financial Services
Key Responsibilities
- Manage and grow the branch’s high-net-worth client portfolio.
- Maximize revenue opportunities through effective cross-selling of banking products and services.
- Increase portfolio profitability while maintaining strong customer relationships.
- Identify client financial needs and recommend suitable banking solutions.
- Manage interactions with both existing and prospective customers.
- Deliver exceptional customer service and ensure high levels of client satisfaction.
- Build long-term relationships with premium banking customers.
- Contribute to branch business growth and customer retention initiatives.
Qualifications & Experience
- Minimum 7 years of executive-level experience in the banking or finance sector.
- Experience handling high-net-worth individuals (HNWIs) or premium banking clients.
- Degree or full professional qualification acceptable to the Bank.
- Pleasant, confident, and outgoing personality.
- Strong communication skills in English.
- Proven relationship management and customer engagement abilities.
- Strong sales, networking, and business development skills.
Required Skills
- Relationship Management
- Wealth & Premium Banking
- Client Portfolio Management
- Customer Relationship Building
- Cross-Selling & Upselling
- Business Development
- Financial Advisory
- Sales & Negotiation
- Customer Service Excellence
- Communication Skills
- Client Retention Strategies
- Banking Operations
Salary & Benefits
- Attractive remuneration package.
- Opportunity to work with one of Sri Lanka’s leading commercial banks.
- Career advancement opportunities within the banking sector.
- Exposure to high-net-worth and premium banking clientele.
- Professional and inclusive work environment.
How to Apply
Interested candidates should submit an updated CV or a completed DFCC Bank application form, clearly mentioning the position applied for in the email subject line, within 7 days of the advertisement date.
Only shortlisted candidates will be contacted.
